Payment Type
Website Security
We collect information that you provide directly to us. For example, we collect information when you use our website, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a giveaway sweepstakes, contest, promotion or survey, communicate with us via third-party social media sites such as Facebook or Instagram, request customer support, apply for a job or otherwise communicate with us. Providing your Personal Information to us is voluntary, however, if you do not provide some or all of the information we request, we may not be able to provide you with certain products, services or information.
The types of information you may provide directly to us include, but are not limited to your name, shipping address, billing address, zip or postal code, telephone number, email address, birth date, credit card or payment information, product and communication preferences, family members, demographic information, or any other information that could be used to contact you or any other information that you may choose to disclose to CatchHalo.
Yes! We use Secure SocketLayer (SSL) technology to help ensure your shopping experience is safe and secure. This technology encrypts the data you send over the web.
To verify SSL technology is enabled on our site, you will see a padlock at the top of the page, near the address bar. You can click on the padlock to learn more information about the SSL digital certificate registration.
Payment Options
CatchHalo e-Gift Cards are valid for purchases online and in U.S. stores. At this time, International locations do not accept e-Gift Cards.
When you make a return on an order in which you paid with a gift card, the gift card will be refunded first. We are unable to refund your original form of payment for more than what was paid.
Domestically, we accept:
- AmazonPay
- Afterpay
- American Express
- ApplePay
- Coinbase Commerce
- Discover
- Google Pay
- Mastercard
- Paypal
- Paypal Express
- Visa
Our accepted payment methods vary by country. To see your country's accepted methods, please visit your cart!
Charging Payments
We do not price match our third party retailers, and do not offer price adjustments at this time.
You are charged for your order once it is shipped out.
At the time of your purchase, we place a pre-authorization hold on your credit or debit card. Once your order is shipped, this hold is processed and becomes a charge.
You will only be charged for what was shipped, along with any applicable duties and taxes. If items were removed from your order, your charged amount will be revised. This process is done automatically, but it may take up to 5 business days for you to see the new charge, dependent on your bank.
Taxes & Duties
Applicable taxes will be calculated at checkout once you enter your address at checkout.
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Weekdays: 6:00am to 6:30pm (PT)
Weekends: 8:00am to 4:30pm (PT)